Privacy Policy | Niran Tech — AI Integrations, Bangkok

1. Who We Are

Niran Tech Co., Ltd. ("Niran Tech", "we", "us", or "our") is a technology services company registered in Thailand, with its principal place of business at 113 Charoen Krung Road, Bang Rak, Bangkok 10500. We provide AI integration and pipeline engineering services to businesses.

For questions about this policy or about how we handle your data, please contact us at [email protected] or by post to the address above.

2. Data We Collect

We collect personal data only where it is necessary for a clear and legitimate purpose. The categories we may collect include:

Contact information — name, company name, email address, phone number, provided when you complete our contact form or communicate with us directly.
Enquiry content — the text of messages you send us, including descriptions of your business systems or technical questions.
Usage data — anonymised log data including pages visited, browser type, device type, and approximate geographic region, collected automatically when you visit our website.
Cookie data — preference and session data stored in your browser. See Section 8 for details.

We do not collect sensitive personal data (as defined under the PDPA) through this website, and we do not knowingly collect data from persons under 20 years of age.

3. How We Use Your Data

We use personal data for the following purposes:

To respond to enquiries submitted through our contact form or by email or telephone.
To communicate about services you have expressed interest in, including the Flow Review, Pipeline Build, and Steady Support services.
To fulfil contractual obligations where a service agreement exists.
To improve the functionality and content of our website using aggregated, anonymised analytics.
To comply with applicable legal and regulatory obligations in Thailand.

We do not use your data for unsolicited direct marketing without your explicit consent, and we do not sell, rent, or trade personal data to third parties for commercial purposes.

4. Legal Basis for Processing

Under the PDPA, we rely on the following legal bases for processing personal data:

Consent — for optional communications, cookie preferences, and marketing where applicable.
Contractual necessity — to deliver services under an agreed engagement with a client.
Legitimate interests — to respond to pre-contractual enquiries and to maintain the security of our systems, where such interests are not overridden by your rights.
Legal obligation — where processing is required to comply with Thai law or regulatory requirements.

5. Sharing Your Data

We may share your data with the following categories of recipient, only to the extent necessary:

Service providers — third parties who assist us in operating our website, sending email, or hosting infrastructure (such as cloud hosting and email platforms). These providers are bound by confidentiality obligations and may not use your data for their own purposes.
Professional advisers — lawyers or accountants where disclosure is necessary for compliance or legal proceedings.
Regulatory bodies — Thai government agencies or regulators where required by law.

We do not transfer personal data outside Thailand unless adequate data protection safeguards are in place, consistent with the PDPA's requirements on cross-border transfers.

6. How Long We Keep Your Data

We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required by law.

Enquiry data from the contact form: up to 24 months from the date of last contact, or until a service engagement concludes.
Client service data: for the duration of the engagement and up to 7 years thereafter, consistent with Thai commercial and tax record-keeping requirements.
Anonymised analytics data: up to 26 months.

After these periods, data is deleted or anonymised in a manner that prevents reconstruction of personal identity.

7. Your Rights Under the PDPA

As a data subject under the Personal Data Protection Act B.E. 2562, you have the following rights:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to request correction of inaccurate or incomplete data.
Right to erasure — to request deletion of your data where there is no longer a lawful basis for retention.
Right to restriction — to request that we limit processing of your data in certain circumstances.
Right to data portability — to receive your data in a structured, machine-readable format where processing is based on consent or contract.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.
Right to object — to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. There is no fee for submitting a request. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Committee of Thailand.

8. Cookies

Our website uses cookies to remember your preferences (such as your cookie consent choice) and to collect anonymised usage statistics. We do not use advertising or tracking cookies.

You can manage cookie settings through your browser at any time. Disabling cookies will not prevent you from using the website, though some preference features may not function.

For full details, please see our Cookie Policy.

9. Security

We take the security of personal data seriously. Measures in place include encrypted data transmission (HTTPS), restricted access controls, and regular review of our systems and practices.

No online system is entirely free of risk. If you have reason to believe that your interaction with us has been compromised, please contact us promptly at [email protected].

10. Children

Our services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 20. If you become aware that a minor has submitted data to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the "Last reviewed" date at the top of this page. We encourage you to review this page periodically.

Continued use of our website after any update constitutes acknowledgment of the revised policy.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you are welcome to contact us through any of the following:

Email: [email protected]
Phone: +66 2 237 9046 (Monday–Friday, 9:00–18:00 ICT)
Post: Niran Tech Co., Ltd., 113 Charoen Krung Road, Bang Rak, Bangkok 10500, Thailand

We treat privacy enquiries with care and aim to respond clearly within 30 calendar days.